Category Archives: United Airlines

United we stand, United we fall

Its fair to say that most of my flying in recent years would come down to 3 current Airlines, American, Delta, and Aer Lingus. There was also US Airways, but they are now part of American, so…lets talk about someone else!

As far as I can remember, I’ve only ever flown twice on United Airlines in my life. The first, around the turn of the century, was an uneventful trip to Richmond, Virginia, via Chicago from Heathrow. It was in fact my first solo trip to the US, and all I vaguely remember is the long queues at Immigration in Chicago. So long that they actually took my case and loaded it onto my next flight before I got through to get it.

The second, and final time was a flight to Seattle, and though the service was OK, the fun started when I got back to Chicago. At Seattle they had been surprised when they couldnt issue my boarding pass for my second flight, but then I found out why, when I got to Chicago, they’d cancelled the flight, not that they really seemed to care! I actually got out that night, after complaining, via Heathrow, but obviously was late into Manchester, and they didnt do as requested and inform the people picking me up over here as to what was happening. So that was it, never again, I pledged. In fact, shortly after that, the Chicago route changed, first to British Midland (equally as bad), and then American (decent service), and I found it easy to ignore them after that.

So yes, I’d forgotten all about United until recently, and their ‘magic moments’. I dont know enough about their rules for people flying on free/reduced company tickets to comment too loudly on the recent leggings issue, but it was children, not likely to be assumed to be airline staff, so heavy handed was a fair comment. Not as heavy handed as at the weekend, clearly! Just when Delta thought they might get bad publicity for their cancellation issues because of weather in Atlanta, along come United to rescue them, and make them look like saints! Hopefully you’ve heard the tale of how not to deal with paying passengers, to get staff travelling for free on a plane, surely?

Heard tonight that their share price has fallen dramatically, presumably on top of all the bad publicity everywhere, especially on social media, so…I dont think United will be having so many insufficient seat issues in the near future! Hope not, anyway! Seriously, one social media disaster is bad, but 2 in about a month, oh dear me! The CEO blamed the passenger, no one else, absolutely unbelievable. Ah well…

Right, video time. Frightening to realise this is nearly 50 years old, and I remember it, but…For those who remember the 80’s reincarnation of Brotherhood Of Man, this isnt them! This, as Tony Burrows probably gives away, was a session version from 1970. Not one member of this group was in the second band, but anyway…

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