…Its the way that you do it! Yes, tell me about it.
In truth, when it comes to receiving customer service, I’m probably more forgiving than most, because its an area I’ve worked in for much of my life. However, there are times, and people who even drive me to frustration, and yes, I met one on Friday.
The rule I’ve always applied personally, is, if in doubt, ask someone, and make sure you’re doing the right thing. It has led to moments when I’ve been 99.9% certain that I’m right, but still feel its better just to make sure, especially on critical matters. Anyway, on Friday…
Normally, when I have anything to do with foreign currency prepaid credit cards, I head to Thomas Cook, as I did on Friday. Their card does all I need, and the staff in Huddersfield know exactly what they’re doing, and you get smooth, professional service. To cut a long story short, I was over in Bradford on Friday, so I thought I’d get it done over there. Not a wise move!
I guess I should have taken the hint when the woman behind the counter was fighting a losing battle to put a currency order into the system, and asked me to wait while she sorted it out. As I now know, like a fool, I did! I should have walked out the door, there and then, but fine, hindsight is a wonderful thing.
I rather gathered she’d never had to issue, and activate a prepaid card before. So after a few minutes of trying to convince the system let her do it, she gave up, and asked for help. The snag was, the woman who she called for help had never done one either. So, instead of the 5 minutes I have spent in the past doing this, in Huddersfield, we were now up to 15 minutes, and no closer to getting it issued than when I had walked in!
Eventually they said they’d won the battle, and quoted me a dollar figure for the amount I was handing over. I misheard, or I would have said something because the figure they put through was ridiculously low. Yes, instead of giving me the sell rate, of around $1.20, they gave me the buy back rate about $1.11! But I only realized this after they’d handed me everything, including the receipt. After all that time (about 25 minutes), I wasnt inclined to start again, for about the sake of $4.50, as I was only putting a small amount on the card to get it active.
So, got it home, registered the card online. Yes, its showing up, but no, its not showing any balance! My suspicion, they havent confirmed something, or they’ve confused the system with the exchange rate they’ve used, or something? So now, on Tuesday, I’m going to have to go into Thomas Cook, in Huddersfield, on my day off, and get the whole matter sorted out. All because 2 people, who admitted they didnt know what they were doing, couldnt ask someone who did, or ask me to go to another branch where they would!
Yes, I’m glad thats not my regular branch! I’ll stick with Huddersfield in future!
The video, as so often, a clue in the blog title. An, err, interesting live vocals performance by a group of people who I suspect were more used to lip syncing!
Yes, lets start with the hypnosis session, on Saturday, as given the title of the blog, its a good place to do so. I guess its a case of when you go for the first time to someone you’ve only known through Facebook, you have to be a little cautious with these things. I know, its only in fiction that your mind becomes totally controlled unwillingly, but anyway…lol!
Well yes, it did what it was meant to do, relaxed and destressed me. All in all, a very pleasant period under trance, in very able hands. Fine, I’m not known for my hypnotic resistance skills, but she got me under quite easily. No, I dont remember all the details, but then again, you’re not meant to, just your subconscious that is. Has it worked? Well, in the sense of being more relaxed, then yes it has. If you mean in the related sense of allowing me to find competency based questions any easier, then no, it hasnt! 😛
After that, we had a pleasant chat for a while, and the subject of my past life self came up. And so intrigued was she by it all, that she said that she was likely to study up on past life regressions, so Clara might not be hiding away much longer! In fact, later that day, she tried it on a friend, it worked, so now she’s fascinated by the subject. A possible win/win, with luck. Oh, and if anyone in the area wants my recommendation of a hypnotherapist, ask!
So, what else has happened in the last few days? No, I didnt win anything on either lottery, before you ask! What a shock, not! A nice meal out, last night with the others from here, it being Ella’s birthday today, but given she wouldnt be here tonight, we celebrated then. I passed on the dress given the current weather, as mine dont tend to be of the warm, winter kind, you see!
Today has been more of the same, a few job applications, a couple of early rejections, and a couple of possibles. I’m trying not to let the rejections get to me, but as the money runs lower, then yes, the more concerned I get. Hopefully something comes through before I start contemplating silly things! Vicious circle, absolutely! I know its getting bad when I start contemplating doing the lottery again this week, just because a decent win could end all my worries. But me, winning anything like that, I wish! Never happened when the money wasnt a concern, let alone now!
Right, before I stop relaxing, and stress myself again, I’ll stop here, not much else to say, anyway.
The video, well the clue is in the title, but given I dont even remember this track, I’m pretty sure most wont!
OK, and now for part 2, the long weekend, Friday through today.
Friday started off with a tour of the city, on one of those open air tourist bus things. Alright, all the stars homes they were taking you to see were the modern ones, not those from the golden era, but lets face it, I’m the awkward customer on that front. As one of the guys doing the trade said to me today, there are people on those trips who dont know who Eddie Murphy was, let alone Jean Harlow, Clara Bow and Myrna Loy!
But it enabled me to get a good view of the Hollywood sign, to be able to get down to Beverly Hills with ease, and other things, so was well worth doing. On my return, I managed to get in front of the Chinese Theatre, and find this
I tell you something, I havent got large hands, but compared to hers…as to her feet, well, miniature isnt the word!
Friday evening was my baseball fix, down at Dodgers stadium. I went down by standard bus, thankfully the stadium is well signposted, so I knew where to get off. Quite a haul, up a hill, but anyway, I got there. Game was good, and at least I can now say I’ve seen Kershaw pitch, even if I was pretty much up ‘in the gods’ to do so. I thought I’d be clever coming back, and get the special bus into LA, and then get the metro out of town, far easier. Well, it was until we hit a road blocked off, and chaos ensued. But eventually, I got to Union Station, found the metro, and got home.
Saturday morning started off at the same point where the big event of the day would happen, the Egyptian Theatre, with a guided tour around the building, and the surroundings. Then a film about the history of Hollywood followed that. Well worth doing, should you get the chance.
Yesterday teatime, I went to a salon, just across the road from the hotel, and had my hair curled, 30’s style, by a delightful woman named Elizabeth, at the EA Salon. Then back to the theatre, for the evenings big events. The film had a wonderful twist at the end, that I certainly didnt see coming, though it wont be winning any awards. But it was only recently restored so that the public could see it, much appreciated.
Then to the party, which was great fun, and I had a wonderful evening. OK, for those who want it, a picture of me dressed to the 9’s!
Apologies for the quality, but I didnt take it, obviously.
At the end of the evening, I did a crazy thing. I was in high heels, and it was just under a mile back to the hotel, so I walked it! Yes, my feet complained (especially as I had been on them, in heels for nearly 6 hours) but I made it, quite easily.
Today, I got to meet up with someone who I’ve known on Twitter for quite a while, but never met, a delightful lady named April. Together we went to the Hollywood Museum, and she showed me around the many Harlow mementos stored there. Oh, and the Max Factor rooms where her hair, and make up was done. I hadnt got this photo, so very quietly I took this photo of Jean, at home in bed
This is her, actually at home, not from a film shoot.
And now at least, you’re up to date. Tomorrow, the plan is to go up to Forest Lawn, and pay my respects, as close to Jean as I can, which depending on how fortunate I am, might be very close, or nowhere near! It seems from reports to be very pot luck as to who you get, but fingers are crossed!
Lastly, the video. Well, the film last night was called The Guilty, so this came to mind
So alright, lets have a lighter entry into the weekend, and still got 2 working days ahead of me to look forward to, lol!
Actually, I dont speak Italian, cant even remember learning any for my holiday in Italy many years ago. Some would say thats why I go the US and Canada nowadays, no languages to learn!
I have learnt a few languages in my life on a serious basis, a few more for holidays, which unsurprisingly I cant now remember any of. Apart from the obvious one, English, and dare I say it, American English, the languages I’ve dabbled in more seriously are French (school), Gaelic (my Irish ancestry for you) and, wait for it, Estonian! In case anyone wonders, or cares, I loved Tallinn so much that I thought about going out there to work for a while, and studied accordingly. As with so many things in my life, it never happened in the end, but anyway…just be warned, its not the easiest language to learn lol!
Nowadays I might scrape a few words of basic French together, but that would really be it for foreign languages. I can still scrape a few words of Gaelic, but without a translator like Google, it would be risky trying it in public! Estonian, sadly all forgotten now, but at least I tried.
Alright, so fans of 80’s pop may have worked out the video tonight already. Its not a ‘classic’ song, but a good piece of three (and a half) minute pop, it does work, so…
Just wishing my readers a good weekend, whatever you’re doing, and just think of me working hard. Best wishes, speak to you again soon.