Yes, I know, I missed one last night. Sorry, but health issues have got to me the last couple of days, and last night, about 8.15, I started to collapse with nervous exhaustion, so retired to bed. To be honest, it had all pretty much built up by Thursday evening, and I pretty much knew I’d had enough of the job. To say the company (I still refuse to divulge the name, though maybe I should, to stop others going to work there) dont believe in good customer service, would be a massive understatement. Yes, just the opposite seems the rule, in fact.
It got to the point, where, to avoid us giving any useful information to our clients, they took the system away from us. We werent allowed to give customers any information from it, we had to simply take messages, and call them back. Like a few others, I was not using it to give information to anyone, but as a means of checking I had the right case, I kept the screen up. Clearly we were still being too efficient for their liking, as the next day, they switched off our computers! All we could literally do was hope we had the right details. Seriously, this is not great customer service. That was exacerbated by the fact that despite the fact we were promising customers a call back, within a maximum of 24 hours, it was clear this wasnt happening on a regular basis, and many tended not to believe us, seemingly quite rightly.
After a day of sheer frustration doing this on Thursday, I’d pretty much had enough, and wondered if I wanted to bother going in on Friday. Ironically, having decided that I’d battle through to the weekend, and then make my decision, my body decided to step in. Lets just say Thursday night involved a few visits to the bathroom, and leave it at that. Despite this, I got up Friday morning, at my normal time, but quickly realised that was going to be a step too far. Exhaustion, a still far from happy stomach, and everything else, I retired back to bed, and slept for about 3 hours, until about 10.00.
Yesterday, for a while at least, I felt better. Then as I say, mid evening, I crashed completely about 8.30, went to bed, and slept for 12 hours straight, barring 1 brief visit to the bathroom. And yes, I still felt tired when I got up, despite that.
Today, I’ve realised one thing, if I go back, I’m probably going to kill someone, possibly myself, as my sanity is beaten up beyond belief. So, I’ve done one thing, I’ve emailed their HR department, telling them I wont be going back, and please just arrange to pay me for the hours I’ve done, and leave it at that. Yes, I’d heard what a lousy group of companies they were to work for, but its been beyond even my belief just how bad they are.
Oh, and for information sake, 2 others from my group had walked out, even before I left!
Oh, and the crowning moment? Well, yes, obviously, if I’d chosen the other option, and done the trial, as I should have done, I’d never have been through all this. Double irony, because of my stress, and stomach issues, I cant do the trial starting a week tomorrow, as my issues might affect the results! That was going to be my money get out, but now… Yes, I rang them Friday, as I knew by then that I really didnt want to go back, and wanted to get things started. Even knowing that, I cant go on with them.
So yes, today, I’ve gone back to sending in job applications, and hoping for a lucky break. I know, it might not be the wisest move overall, but for the sake of my sanity, it was one I had to make. I think I’ve got past bend, and was reaching break, and thats not a good thing. So…If anyone has a few spare pounds lol…
I’m not saying its bad, but when I’m looking at jobs in a betting shop, it has to be bad!
And yes, just think, right now, I could be resting up in a clinic, as a guinea pig, and the most stressful thing I would be doing is having blood samples taken. Boy, can I really mess things up!
Right, the video. I’ve gone and done what was written for me, in my heart, that I knew I had to do, for better, or worse.